The homeowner of a large detached house, with a 20m long block paved and tarmacked driveway, made repeat calls to the GDN following multiple boiler cut-outs due to low gas supply pressure.
Synthotech’s latest network-approved live gas camera system, “ServiceCam”, was used to access the live 20mm PE-lined service via the ECV and push 20m to confirm that the service was free of any physical blockages / damage. ServiceCam was also used to check that the service was directly connected to the parent main, and that no Tee’s feeding adjacent properties were present.
The ultimate cause of the poor pressure was over insertion of the 20mm PE, which was resolved by digging a single excavation outside the property boundary, rather than multiple excavations and installing a new service by moling.
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The property with it's 20m long driveway.
ServiceCam entering a live gas service, via the ECV.