Choosing to purchase or commission a solution from Synthotech is only the beginning of our relationship. We’ll work alongside you for as long as you need us, closely engaging with all levels of your organisation to ensure that everyone from the ground up fully understands how the product is used, how to maximise its benefits, and how to minimise its whole life cost. For us, it’s simply good practice; by providing ongoing support we help to ensure our product is being used to its full potential and therefore delivers optimum return on your investment.
Beyond a standard partnership. . .
We believe that what we offer, transcends a traditional client/contractor relationship.
Our approach is completely immersive. We become an extension of your team and gain an explicit understanding of your specific challenges. We believe that by sharing your vision, strategically aligning our business with yours and pooling our mutual knowledge of the gas industry, we’re able to deliver highly innovative technical solutions that simply make your business better.
The cornerstones of our proposition. . .
Developing the products, practices, training and on-going support needed to set a benchmark for safety in the management of gas transportation assets.
Providing Best Value
Leading with a commitment to strike the right balance between cost and performance in order to deliver the best overall benefit under your specified objectives.
Exceptional customer experience
Delivering an elevated level of understanding at every touch point, to ensure everything we do is ‘you-focused’ and exceeds your expectations, not just once, but consistently throughout.
Maintaining an appropriate and up-to-date understanding of environmental legislation and regulation so that we can consult effectively with you and your stakeholders and ensure that you’re meeting your operational objectives whilst minimising adverse impact on the environment.