At Synthotech the sale of a product is only the start of the relationship. Synthotech want to be an extension of our customer’s operations. Customer Support is key to ensuring a product is used to its full extent, therefore providing value for money. Understanding how a product is used, how to maximise its benefits, and how to minimise its whole life cost are part of the focused support service that Synthotech are able to provide.
When you purchase a product from Synthotech, you also gain the support of the Synthotech family throughout the product’s life. Our technical support program includes:
- a repair and service maintenance system
- on-site technical support
- product training
- supportive specialist services
- consultancy and operational support
We are here to support every stage of the product’s life cycle.